Time Guarantee Terms

Effective Date: August 24, 2026

Ascent Dating’s Time Guarantee is a benefit of Gold Membership. It is not a
cash-back guarantee that applies automatically to every date — it is only
paid out when all of the requirements below are met and the request is
reviewed and approved by our team. Please read this page before purchasing
Gold Membership.

1. WHO IS ELIGIBLE

To qualify for a Time Guarantee, the date must involve a user who is
Time Guarantee eligible at the time the date is scheduled. A user is
Time Guarantee eligible if they have an active Gold Membership or a
promotional Time Guarantee credit granted by Ascent Dating, and they still
have an available Time Guarantee allocation remaining for that calendar
month. Each pair of members may only successfully use a Time Guarantee
together once, ever — a second date with the same match is not eligible
even if the first was approved.

2. IDENTITY VERIFICATION IS REQUIRED

Your account must complete Ascent Dating’s identity verification before a
Time Guarantee payout can be approved. Requests from unverified accounts
will be denied.

3. YOU MUST SCHEDULE THE DATE AND COMPLETE THE DATE SURVEY

The date must be scheduled through Ascent Dating’s “Let’s Date” scheduling
flow so it is on record. After the date, you must complete the Date Survey
confirming the date took place. The survey must be submitted within the
window shown in the app (currently 2 days) after the scheduled date. Surveys
submitted late, left incomplete, or indicating the date did not happen will
not qualify for a payout.

4. PAYOUT METHOD REQUIREMENTS

Time Guarantee payouts are sent by Zelle only. To receive a payout, you must
have a US bank account enrolled with Zelle, and the name, email address, and
phone number on that Zelle account must match the name, email address, and
phone number on file for your Ascent Dating account. We cannot send a payout
to a Zelle account under a different name or to contact details that don’t
match your profile.

5. REVIEW AND APPROVAL

Eligible requests are reviewed and approved by the Ascent Dating team as
part of a monthly payout cycle — approval is not automatic or instant. We
may deny a request, or ask for more information, if we find evidence of
fraud, abuse, a fake or duplicate date, a mismatch between your Zelle
details and your account, or any other violation of our Terms of Service.

6. SUMMARY CHECKLIST

– A user who is Time Guarantee eligible and still has an available monthly allocation remaining
– Identity verification completed
– Date scheduled through Let’s Date
– Date Survey completed on time, confirming the date happened
– A US bank account enrolled with Zelle, with your name, email, and phone
number matching your Ascent Dating account
– Within your monthly allocation limit (3) and not a repeat with the same
match
– Manual review and approval by Ascent Dating